Barnymax· Returns & refunds
Returns & refund policy
Last updated 21 Aug 2026
Return window
You may request a return within 7 days of delivery.
Exchange conditions
Items must be unused,in original packaging,with receipt.
Non-returnable items
Used and custom shoes
Cancellations
Cancel free before dispatch
How refunds are issued
Refunds pushed via paystack to original payment method within 5-10 business days
To start a return, contact the store using the social/WhatsApp links on the storefront. Independent merchants handle their own customer service and dispute resolution.